Table of Contents
Problem Statement
Theoretical causes of problem
Organisational Solution
Performance Management & Improvement
Ultimately, it is up to the reader to decide.
Larsen & Toubro focuses mainly in Information Technology and Software Services. It is a major private company in India. L&T is a multinational company with branches spread across the globe. It has offices and manufacturing bases spread across many countries.
L&T is a Danish engineering company that was founded in Bombay by Henning and Soren Toubro. Both were determined to enhance India’s technical capabilities to meet growing industry needs. L&T is characterized by its innovativeness, financial performance, ethics and transparency, global competitiveness, talent management practices, quality of products and services, depth and quality of the top management. L&T has a wide distribution and marketing network, and a strong reputation for customer service. L&T believes in progress that is achieved with harmony to the society and environment. Corporate vision also includes commitments to environmental protection and community welfare.
Problem StatementThe company’s initiatives to enhance productivity and digitize its processes led to the elimination of redundant roles. In six months, 14,000 people were impacted.
Theoretical ProblemsL&T, a company with a high reputation and recognition in the world, has very high quality standards. Performance is crucial in this firm because it is vital to have employees who are well-versed in their field.
L&T is implementing a more structured process for recruitment, performance management and training due to technology advancements and a need for qualified workforce. It is crucial to manage the performance of all employees and how well resources are utilized in the hiring process.
Typically, 75% to 25% of candidates are recruited through campus recruitment and the rest through web-based recruitment. The company recruits through campuses, but the skills of these employees are low and their job roles are vague. Insufficient skill sets and slow performance growth led to layoffs of all employees.
Recruiting the best candidates for a position is an important task of every company. The human resource manager is usually the one who coordinates and leads the activities. However, each employee, manager, and supervisor has their own role to play and can share the benefits. Flexible benefits are given to employees with the aim of improving their productivity, boosting job satisfaction and achieving a balance between work and life. Performance Management and Improvement is done to improve employee efficiency and performance.
L&T believes that people are its greatest asset. Teams with diverse backgrounds are formed by people with different skills and expertise. This company has a unique way of interacting with clients, and they go the extra mile to show appreciation. The company is committed to a development of competencies that will allow it to retain its talent.
The company’s HR policies are:
Selection and Recruitment
Flexible Working arrangements
Performance Management and Improvement;
Larsen & Toubro’s recruitment process is competency-based. This method will help to emphasize the abilities of employees rather than simply listing their duties. Every company must recruit the best candidates. Human Resource Managers usually coordinate the required activities. However, each employee, manager and supervisor has their own role to play in order to recruit the best candidates.
The company’s recruitment strategy:
You know the requirements of your job;
Knowing the required skills for a job is important.
They are able to identify the traits they seek in candidates;
Interviews are structured by these professionals.
The following strategies can help you find the right employees for your company based on their technical competence and culture.
This system of recruitment would allow employees to become more motivated. All team members would be better able to communicate as they will all have the exact same set of skills.
It would be more strategic to describe the job of each employee in terms that are more observable, measurable and behavioral.
Performance management aims to train, appraise and reward employees for the skills and capabilities they need to reach their goals.
L&T demands that all employees adhere to high standards in their conduct and performance at work to help the business retain its positive reputation with clients and customers. A positive working environment is based on good conduct. Employees will need flexible working arrangements from their employers based on their personal and professional responsibilities. They are allowed to make their own requests. The company must also consider the Employments Opportunity Act. L&T’s first step is to review the request in light of all the circumstances and facts. They will decide if they accept or reject it.
Flexible schedules can have a positive impact on employee satisfaction and productivity. This method has gained popularity in recent years as a way to reduce costs without making redundancies. It is also a good way to reduce overtime and provide staff coverage outside normal hours.
Benefits of flexible work:
Reduced stress, unplanned absences and lateness;
The staff will be more available and can travel in shifts.
As the employee’s commitment increases, the organization will be more efficient.
It is in the best interest of both employers and employees to give suitable working hours.
Employees can work when children are in school.
Employees can work more part-time, e.g. Two days or three days;
Longer hours – less days.
The floor or building can then be utilized to the fullest capacity.
Performance Improvement and ManagementThe company adheres to the critical incidents method. The manager will keep track of both positive and negatively impacted behavior of their subordinates. For a company as L&T, this review would be done by the team manager and a set time will be given to this purpose. Managers would discuss openly, constructively and honestly the employee’s performance. This is usually done in a general meeting. Trainings will be provided to employees whose performance is below average.
L&T uses these results to improve its performance. The company can terminate the employment of an employee if it is unhappy with their performance. Performance improvement measures can include counseling, warnings or retraining, depending on the situation. L&T will set a minimum performance standard for employees, which they are informed of. This will also be used in the appraisal process. L&T can take action if an employee doesn’t meet company standards. They may also dismiss them if they are found to be in serious violation of policies or have committed serious misconduct. L&T employees must be aware of their responsibilities. The company expects them to adhere to the L&T standards. Before any action, the company offers employees a chance for them to defend themselves.
Establishing departmental objectives;
Define expected results;
Performance review:
It helps in giving feedback.
It is possible that standards are unclear.
Difficult to develop;
It can cause conflict among employees, and it may even be unfair to those who are in fact excellent.
It is time consuming.
It is difficult to rank or rate employees in relation to each other.
First, we need to understand why these performance improvements are necessary. They serve as a tool to help employees plan their career. Second, this will help the manager work with their subordinates to come up with a strategy that will overcome the deficiency. Thirdly it will enable the employer in converting their goals from the strategy to the goal of the individual employee.
This method of evaluating subordinates is beneficial because it makes supervisors think about their appraisals all year long. The supervisor could use the examples to explain the rating of a person.
ConclusionLarsen and Toubro’s (L&T) employees are expected to maintain high standards of conduct and performance in order to ensure that the company maintains a good reputation among customers and clients. A positive workplace environment is a result of good conduct. This L&T Human Resources Policy and Procedure outlines the procedures and policies to be followed for managing staff and developing them. It also contains guidelines on how to implement these policies. While the facts listed above are a part of the HR policy, they will need to be updated from time to to time.
